Support
GoAnd.Run is a small, invite-only coaching tool. If you need help or have questions, reach out directly.
For support requests, bug reports, or questions about your account, email us at [email protected]. We aim to respond within 24 hours.
After logging in, click the "Connect with Strava" button on your dashboard. You'll be redirected to Strava to authorise the connection. Once approved, your activities will begin syncing automatically.
We request read and
activity:read_all permissions.
This allows us to import your activities (including pace, heart rate, cadence, elevation, and GPS data) to power coaching analysis. We never post to Strava or modify your data.
Go to your dashboard and click "Disconnect Strava" at the bottom of the page. This revokes the app's access to your Strava account immediately. You can also revoke access from Strava's app settings.
No. Your Strava data is only used within GoAnd.Run to provide coaching feedback. It is never sold, shared with third parties, or used for advertising. Strava API tokens are encrypted at rest.
After each run syncs from Strava, you can request AI coaching feedback. The AI analyses your activity data (zones, pace, heart rate, splits) against your training plan and provides personalised observations and recommendations.
Yes. You can delete your account from your profile settings, which permanently removes all your data including imported activities, training plans, and coaching feedback. You can also email [email protected] to request data deletion.